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📱 Free Pickup & Delivery in Thane | Book Your Repair Slot Now
Frequently Asked Questions
Frequently Asked Questions
- Do you offer free pickup?
Yes! Pickup is completely free. We collect your phone, diagnose the issue, share a quotation, and once you approve it, we repair it and deliver it back to you.
Yes! Pickup is completely free. We collect your phone, diagnose the issue, share a quotation, and once you approve it, we repair it and deliver it back to you.
- What if I don't want the repair after you've given me a quote?
No problem — a minimum visit charge of ₹300 applies since the diagnosis and visit have already been carried out. This charge doesn't apply if you cancel before pickup.
No problem — a minimum visit charge of ₹300 applies since the diagnosis and visit have already been carried out. This charge doesn't apply if you cancel before pickup.
- Do you fix water-damaged phones?
Yes, we offer free diagnosis for water-damaged phones and repair them where possible. Please note water damage repairs don't carry a warranty due to the unpredictable nature of liquid damage.
Yes, we offer free diagnosis for water-damaged phones and repair them where possible. Please note water damage repairs don't carry a warranty due to the unpredictable nature of liquid damage.
- What's your warranty on repairs?
Screen Replacement: 30 days | Battery Replacement: 90 days | Charging Port Repair: 30 days | Camera/Speaker Repair: 30 days | Water Damage: No warranty.
Screen Replacement: 30 days | Battery Replacement: 90 days | Charging Port Repair: 30 days | Camera/Speaker Repair: 30 days | Water Damage: No warranty.
- What areas do you cover for pickup and on-site repairs?
Currently, pickup and on-site service are available within Thane only. Outside Thane, you're welcome to visit our store directly.
Currently, pickup and on-site service are available within Thane only. Outside Thane, you're welcome to visit our store directly.
- Can I just walk into your shop instead of booking online?
Absolutely — walk-ins are always welcome during our business hours. Booking online is just for pickup or on-site service.
Absolutely — walk-ins are always welcome during our business hours. Booking online is just for pickup or on-site service.
- What are your store hours?
We're open daily, 9:00 AM–1:00 PM and 2:00 PM–9:00 PM, all 7 days including Sundays.
We're open daily, 9:00 AM–1:00 PM and 2:00 PM–9:00 PM, all 7 days including Sundays.
- How do I book a repair?
You can book online through our website or this link: https://calendar.app.google/exdE8mVQsiUxw2mE8 — or message us directly on WhatsApp at +91 8879294999.
You can book online through our website or this link: https://calendar.app.google/exdE8mVQsiUxw2mE8 — or message us directly on WhatsApp at +91 8879294999.
Have a different question? WhatsApp us at +91 8879294999 — we typically reply within the hour." This gives a fallback for anything not covered, and reinforces WhatsApp as your primary contact channel.
Have a different question? WhatsApp us at +91 8879294999 — we typically reply within the hour." This gives a fallback for anything not covered, and reinforces WhatsApp as your primary contact channel.
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